HomeTeamTelesales Representative
Nairobi, Kenya

Telesales Representative

Key Responsibilities

  • Conduct outbound calls to potential and existing customers to promote ShelfLife’s pharmaceutical inventory solutions.
  • Educate customers on the benefits of ShelfLife’s services and handle inquiries professionally.
  • Build and maintain strong relationships with independent pharmacies, hospital buyers, and healthcare providers.
  • Achieve and exceed sales targets by converting leads into customers.
  • Follow up on leads and customer requests in a timely and efficient manner.
  • Maintain accurate records of all customer interactions and sales activities in the CRM system.
  • Provide feedback from customers to the sales and product teams for continuous service improvement.
  • Collaborate with the field sales team to ensure a seamless customer onboarding experience.

Qualifications & Experience

  • Minimum of 2 years of experience in telesales, inside sales, or customer service, preferably in pharmaceuticals, FMCG, or B2B sales.
  • Strong communication and persuasive selling skills.
  • Ability to handle objections and negotiate effectively.
  • Goal-oriented mindset with a track record of meeting or exceeding sales targets.
  • Proficiency in using CRM tools and Microsoft Office Suite.
  • Knowledge of the pharmaceutical industry or healthcare sector is a plus.
  • Fluency in English and Swahili is required.

What We Offer

  • Competitive base salary with an attractive commission structure.
  • Opportunities for professional growth within a fast-growing company.
  • A dynamic and supportive team environment.
  • Training and development to enhance sales skills and industry knowledge.
  • contract period- 6months

If you are passionate about sales and want to be part of a company that is transforming pharmaceutical access in Africa, we’d love to hear from you!

If this sounds like a place you'd like to come to work, we humbly suggest we could do some great things together. Please get in touch with a CV or portfolio.
Send your application