Responsibilities
- Warehouse Operations: Assisting procurement, pick and pack, quality assurance, and dispatch.
- Planning: Support data-driven routing, scheduling, and monitoring of fulfilment activities across Shelf Life's national network.
- Training: Assist in the training for delivery personnel and new staff.
- Onboarding: Work with the Customer Experience team to onboard new clients into the service.
- Data Management: Support program data warehousing, cleaning, and maintenance critical to the Shelf Life operations
- Customer Success: Support developing messages for clients and communicating clearly and effectively.
- Feedback: Provide feedback to Field's software development, design, and growth teams.
Requirements
- A Bachelor of Pharmacy (B.Pharm) or Doctor of Pharmacy (PharmD) Degree
- Interest in Supply Chain Management or Business Administration
- Communication Skills: written and verbal
- Proficient use of Google Suite applications: Doc, Sheets, and Slide
- Excellent writing, verbal & communications skills
- Data entry skills
- Excellent quantitative skills
- Care for customer service
- Flexible, well organised & experience working with a team
- Attention to detail
Bonus: Proficiency with SQL for data querying
If this sounds like you, we'd love to meet you. Do send in your application!
Field is an equal opportunity employer and welcomes applications from qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, disability, or age.